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CARE MANAGER (Registered Nurse) Home Care Packages

Glasshouse Country Care provides support services to elderly and disabled clients to help them live safely and comfortably in their own homes and participate in their community.  Glasshouse Country Care has been providing support services in our local community for over 23 years.  We are an approved provider for the Commonwealth Home Support Program, Home Care Packages and NDIS.


We are looking for a Registered Nurse (Care Manager) who will work within our Home Care Package team, alongside an existing Registered Nurse to provide clinical care for Glasshouse Country Care HCP clients and care manage their own case load of HCP clients.



  • Working with the existing Registered Nurse to provide Clinical Care for Home Care Package clients

  • Working with the existing Registered Nurse to assess/reassess/review clients for HCP level 3 and 4

  • Accept HCP referrals via MAC (My Aged Care) Portal and enter relevant data into the data management system.

  • Visit new HCP clients in their home environment for signing of their contract.

  • Provision of quality outcomes for all clients

  • Maintain service delivery processes which communicate care, empathy, respect and dignity for the client

  • Comprehensive holistic assessment of clients

  • Development of a care plan in conjunction with client and his or her advocate

  • Individual service that meets the client’s individual needs

  • Regular monitoring, maintenance and review of client’s care needs and care plan

  • Monitoring and approving services and maintaining consumers HCP budgets and monthly spending

  • Productive liaison, referral, and negotiation with other community services, especially ACAT (Aged Care and Assessment Team), GPs, Social Workers, ethnos specific services and other relevant service providers

  • Liaison with Home Support Coordinator for in home care package clients

  • Advocate on consumers behalf

  • Promote safety by following organisational WHS requirements and guidelines

  • Communicate respectfully with all individuals including service users, representatives, staff and the community

  • Contribute to continuous improvement by involvement in staff meetings, planning days, and feedback mechanisms

  • Participate in education and training opportunities.


To be successful in this role, you will have:

  • Registered as a Nurse with Australian Health Practitioner Regulation Agency (AHPRA) and hold a current practising certificate (for nursing discipline)

  • Demonstrated case management experience and/or knowledge of the Community/Aged Care system and Home Care Packages

  • Exceptional customer service, negotiation and influencing skills

  • Experience in a result driven environment

  • Excellent ability to connect with multiple stakeholders and think commercially

  • Experience using a customer database.

If you would like to apply for this position, please forward your resume with a cover letter detailing your interest and any experience to

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