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Where to start

If you are finding some things are becoming more difficult for you to manage, Glasshouse Country Care are here to guide and support you to access the services you need to keep living independently and safely at home.
Whether you are just starting to look at options or have already been assessed, we are here to help. Give our team a call on 07 5494 6948.

To allow us to continue providing you with the highest quality care and support

 the price of our Aged Care services will change on 1 August 2022. 

All affected clients will receive a letter detailing these changes.


Am I eligible?

Eligibility is based on need. You may be eligible for services if you have:

  • noticed a change in what you can do or remember

  • been diagnosed with a medical condition or reduced mobility

  • experienced a change in family care arrangements

  • experienced a recent fall or hospital admission.

You must also be:


65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), or

50 years or older (45 years or older for Aboriginal and Torres Strait Islander people)

and on a low income, homeless, or at risk of being homeless.

Check your eligibility and apply for an assessment online,

or call My Aged Care on 1800 200 422 to see if you are eligible.

Aged care eligible
Aged care levels

Levels of support available

How to access services

Step 1

Contact Us

If you have decided the time has come to get a little assistance, give Glasshouse Country Care a call

on 07 5494 6948


We are here to help you navigate the Aged Care system and provide you with guidance and advice.

Step 2


My Aged Care

Before you can access government-subsidised aged care services for the first time, you need to apply for an assessment.

Check your eligibility and apply for an assessment online or call My Aged Care

on 1800 200 422.

Step 3

Ask for Glasshouse

Country Care to be your service provider

My Aged Care will give you a referral code. Once we have this code Glasshouse Country Care are able to provide you with services.


Call us on 07 5494 6948.

You can change providers at any time by contacting My Aged Care.

Step 4

Establish your

Care Plan


Our staff will arrange a time with you to discuss the range of services available to meet your needs.


Together we will decide

on a care plan, when

services will commence

and the cost to you.

Aged care access
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